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Frequently Asked Questions

How do I find out if I have a leak on my property?

There are a few easy steps to follow if you suspect a leak on your property. Start by turning off all faucets and water-using appliances. Make sure no one uses water during the test period. Next, go out to your meter and look for the red triangle on the face of the meter. If the red triangle is turning, you have a leak somewhere on your property.

Is the leak inside or outside your home? Turn off your house valve (emergency shut-off valve, usually found below your hose spigot) and repeat the above process. If the dial has moved, the leak is between your meter and your home, otherwise, your leak is located inside your home, or in the pipes under your home.

  • Check for toilets that run . . . the most common source of leaks is in the toilet. Check all toilets for leaks by placing a few drops of food coloring in the tank. If after one hour the dye shows up in the bowl, the toilet has a leak.
     
  • Check for leaky faucets . . . the next place to check for leaks is your sink and bathtub faucets. One drop of water per second wastes 2,7000 gallons of water per year! Replacing the rubber O-ring or washer inside the valve can usually repair dripping faucets.